At one time or another you will need the services of a translation agency, it is vital you go for an agency that has built a good reputation over the years. Following the demand of translation services, there are so many agencies that have come up. As much as there are many agencies in the industry, the quality of services they offer is different. Here are factors to consider when choosing a translation services agency.
What kind of documents does the agency translates? There are agencies that focus on legal documents, while others deal with technical documents, It is important you choose an agency that will meet your needs.
When choosing a translation agency, it is important to check the working hours of the agency. If you have documents that need urgent translation, go for an agency that operates throughout, if you go for an agency that works during specific hours, you have to wait until the agency opens so that your order ca be worked on. Also, the agency should have a good customer care that you can get in touch with in case you want to make an inquiry.
Are there other clients that the translation agency has provided its services to in the past? A reputable agency should not have a problem with giving you their reference list. It is important you call some of their past clients and ask them how their experience was with the agency. If the agency delivers quality services, you will get a positive response.
It is important to also check the reviews that have been done on the agency on different platforms online. A credible translation agency will always have positive reviews.
If you need documents that contain very sensitive and personal information translated, it is important to ask the agency if they staff at the company will sign a nondisclosure agreement. A good company should protect their clients by having their staff sign nondisclosure agreement.
How long has the translation agency been operating? Go for an agency with at least more than 5 years of experience. For a translation agency to exist for this long, its because they are meeting their clients’ needs. A good agency will continuously train its staff to ensure they are on top of their game and they deliver the best.
It is important to choose a translation agency that is registered and licensed by the state. Get a copy of the license from the agency and verify its authentic. A credible agency should be ISO certified and it should have membership to reputable bodies in the translation field.
Before you settle for a translation agency, it is important to check the pricing. Different agencies charge differently for their services. It is advisable to get price estimates from different agencies to see the average price. Price is not everything you should consider when choosing a translation agency.